The Village’s current contract for single and two-family residential refuse collection, recycling collection and disposal services expires on July 31, 2020. Effective August 3, 2020, the Village’s new refuse hauler will be Flood Brothers Disposal.
The new service contract will still allow residents to continue to choose the sticker program or to contract for a monthly two-wheeled cart subscription service, both at lower than current rates. Residents choosing the two-wheeled cart program for refuse and recycling will have expanded options available. The options include a 35-gallon (senior), 65 gallon or 95 gallon receptacle for refuse and a 65 gallon or 95 gallon receptacle for recycling. Residents choosing the sticker program can also contract for a 35 gallon or 65 gallon recycling receptacle. Please view a video describing the various two-wheeled cart options and pricing for more information.
Through the new program, residents choosing two-wheeled carts will receive all new refuse and recycling receptacles. Towards the end of July, Republic and Flood Brothers will coordinate the two-wheeled cart transition process with residents selecting that option.
Flood Brothers is in the process of setting up all resident account profiles to provide for a seamless transition. No automatic payment information will be transferred from Republic Services and therefore, residents are required to enroll with Flood Brothers for automatic payment accounts.
Residents will receive a letter from Flood Brothers and the Village with additional information and an invitation to begin the process of setting up an account. Residents choosing to remain on the sticker program and use the Village issued 18 gallon open bin, are asked to please check that box on the form (or use another form of communication with Flood Brothers) so that they can maintain their records.
The new refuse program will also give residents the option to subscribe to a landscape waste two-wheeled cart with composting. Several optional curbside recycling and disposal programs at an additional fee are also available including electronics recycling and household hazardous waste disposal.
Flood Brothers has advised that the on-line system to create a profile is not fully available and requests that residents first call or e mail Flood’s Customer Service Department at (630) 261-0400 or firstname.lastname@example.org to receive an access code for online sign up. Residents can also sign up by contacting Customer Service by phone, e-mail, or by returning the form included in the letter.
Additional information regarding the new refuse program will be provided to residents over the next several weeks via mail and on the Village’s website at www.villageoflagrange.com. Residents can also contact Flood Brothers by email at email@example.com, or phone at (630) 261-0400.
Please note that some residents with autopay through Republic Services may have received a bill that extends beyond the July 31 end date of the contract in error. Residents on auto-pay should have received a phone call from Republic to disregard any bills issued in error. No late fees will be assessed and replacement bills will be issued to cover the service period ending July 31. For residents that receive a paper bill, please disregard the bill and a new statement will be issued to reflect payment only until the end of July. For questions regarding billing through Republic please call their Customer Service Department at 708-345-7050.